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Privacy Policy

Last updated: June 2025  ·  Jaya Accounting & Consulting Services LLC
 

Our commitment: JAYA ACS does not sell, rent, or share your personal information — including your mobile phone number — with third parties for marketing or advertising purposes.
 

1. Who We Are

Jaya Accounting & Consulting Services LLC ("JAYA ACS," "we," "us," or "our") is a family-owned accounting and consulting firm based in Gaithersburg, MD. We provide bookkeeping, tax services, and payroll support to small businesses. This Privacy Policy explains how we collect, use, and protect your information.
 

2. Information We Collect

We may collect the following types of information when you interact with us:

  • Contact information — name, email address, phone number, and mailing address

  • Appointment information — date, time, and type of service booked

  • Financial information — only as necessary to perform contracted services (e.g., bookkeeping or tax preparation)

  • SMS opt-in data — your mobile number and consent status for text message communications
     

3. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments

  • Send SMS appointment reminders and notifications (with your consent)

  • Deliver the accounting, tax, or payroll services you have requested

  • Respond to your questions and support requests

  • Comply with legal and regulatory obligations

We do not use your information for automated marketing campaigns or sell it to advertisers.
 

4. SMS Messaging

If you opt in to receive SMS messages from JAYA ACS, your mobile phone number is used solely to send appointment-related text messages. Specifically:

  • Your number is not sold or shared with third parties for any purpose

  • Messages are sent by a designated JAYA ACS staff member — not automated bulk systems

  • You may opt out at any time by replying STOP

  • Message and data rates from your carrier may apply
     

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • Service providers — third-party tools we use to operate our business (e.g., Microsoft 365, scheduling software), bound by confidentiality obligations

  • Legal requirements — when required by law, subpoena, or to protect the rights and safety of our clients or the public

  • Business transfers — in the event of a merger or acquisition, personal data may be transferred as part of business assets
     

6. Data Retention

We retain your personal information for as long as necessary to deliver services and meet legal obligations. SMS opt-in records are retained to document your consent. You may request deletion of your information at any time by contacting us.
 

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for SMS communications at any time (reply STOP)

To exercise any of these rights, contact us at info@jayaACS.com.
 

8. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. Our communications and file storage use Microsoft 365 security infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Continued use of our services after changes constitutes acceptance of the updated policy.
 

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Jaya Accounting & Consulting Services LLC
Email: info@jayaACS.com
Website: www.jayaacs.com

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